Our Quality + Project process

You want a partner that is easy to work with, has experience and expertise and of course puts safety first. The ThorCan Quality + Project process does that and more! Our focus is to optimize your return on investment, protect your assets, develop, and deploy your project to meet your specific needs and requirements. Depending on the size and scope of your project we go through all of the following to varying degrees. We tailor this process always providing value and keeping your budget top of mind.


We conduct a comprehensive analysis to get a thorough understanding of your usage, requirements, and constraints.

We thoroughly assess safety requirements.

Providing a “right fit” solution that will meet your needs is our number one priority.


We develop the scope of work identifying the ideal team, materials and equipment required. We do not believe in cutting corners. We maximize your budget and develop a schedule that will get you back up and running in the safest way possible in the least amount of time.

Depending on your project this could include Engineering, Drafting and 3D Modeling (using the top technology available) to ensure success.


We believe clear expectations yield exceptional results.

We involve all stakeholders in our Initiation process so everyone is clear on the part they play in your projects success and how together – putting safety first – we will meet milestones.


You cannot manage what you don’t monitor. We have checks and balances in place to keep us on track.

When things do not go to plan, we proactively problem solve, keep you informed, regroup, and strategize to stay the course.

Of course, it goes without saying that safety is always first and foremost.


We are driven to be our best and have a continuous improvement mindset. That is why at the end of every project we debrief to engrain a deeper learning and knowledge transfer.

We share insights with you to help your company optimize performance. This creates a partnership that makes working together worthwhile and is why clients work with us again and again.

Let's talk

Have an upcoming refractory project? Reach out and start a conversation. Big or small, we’d love to discuss your project and see if THORCAN is a good fit to help you achieve your goals.

Call 1-844-312-0800 or send us a message

"*" indicates required fields

This field is for validation purposes and should be left unchanged.